Free delivery for orders over $200

PAYMENT, DELIVERY & RETURNS

PAYMENT

Payment can be made by Visa, Mastercard or Direct Deposit.

For your protection when making a credit card purchase, your credit card details are securely processed over 256 bit SSL connection and are passed directly to our payment gateway using the highest level of encryption. We do not store credit card information on our website or server.

An email confirmation will be sent to you with details of your order.

 

DELIVERY

Delivery Pricing:

Free delivery applies to all orders within Australia over $200 value. For orders under $200, a flat rate of $10 applies for postage within Australia and will be added to the order total.


How Orders are Delivered:

Orders are delivered by Australia Post or courier, depending on the nature of the item ordered and the delivery destination.


Delivery Time:

The majority of orders are dispatched same or next business day. Delivery times depend on where your parcel is being sent to. Most deliveries are received within 1-5 working days of dispatch, although this could be extended to 7 working days for more remote areas.


Email Confirmation:

When orders are dispatched you will receive an email confirmation. This will contain the delivery method used and tracking number so you can follow the progress of your delivery.


International Orders:

We deliver to Australian addresses only.


RETURNS

If for some reason you are not completely happy with your purchase, please contact us by email within 7 days of receiving your order.


(c) 2020 Dukes Cricket Equipment (Australia) Pty Ltd - ACN 632 656 921

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